Privacy Policy

Effective date: 02/01/2025

At Jet Must, we are committed to protecting your personal data and ensuring transparency about how we collect, use, and store it. This Privacy Policy explains how we comply with the General Data Protection Regulation (GDPR) and applicable French laws.

1. Identity and Contact Details of the Data Controller

The entity responsible for processing personal data collected on this site is:

Jet Must

Simplified Joint Stock Company (SAS)

Headquarters:230 Route des Dolines, 06906 Sophia Antipolis,France CS90060

Email: contact@jetmust.com

Phone: 06.95.48.92.65

For any questions regarding data protection, please contact our Data Protection Officer (DPO) at the following email address: contact@jetmust.com

2. Data Collected and Use

We collect the following types of data:

• Identification Data: Name, surname, email address, phone number.

• Account Data: Username, password (encrypted).

• Payment Data: Bank details (securely processed by our service providers).

• Technical Data: IP address, device type, browser type, cookies.

• Order Data: Delivery address, billing address, order history.

Purposes of Data Collection

The personal data we collect is processed for:

1. Order Management: Processing and delivering your orders.

2. Customer Support: Responding to requests and providing assistance.

3. Marketing: Sending newsletters and promotional offers (only with your explicit consent).

4. Site Improvement: Ensuring the security and usability of our website.

5. Legal Obligations: Complying with legal and regulatory requirements.

3. Legal Basis for Processing

We process your data based on:

• Consent: For activities such as sending newsletters or using cookies.

• Contractual Obligations: For order execution and delivery.

• Legal Obligations: To comply with applicable laws and regulations.

• Legitimate Interests: To improve website features and security.

4. Mandatory or Optional Nature of Data

Some data is mandatory (e.g., name, address, payment details) to complete your orders. Failure to provide this information may prevent the execution of your order. Other fields are optional and will not affect your ability to use our services.

5. Recipients of the Data

Your personal data may be shared with:

• Service Providers: Payment processors, delivery companies (La Poste, DPD, UPS, FedEx).

• Technical Partners: Hosting providers, email marketing platforms.

• Legal Authorities: In case of legal obligations or disputes.

6. Data Retention Period

Your personal data is retained only for as long as necessary for the purposes outlined:

• Order Data: Retained for 5 years to comply with legal obligations.

• Marketing Data: Retained until you withdraw your consent.

• Cookies: Retained for a maximum of 13 months.

7. Your Rights

In accordance with the regulations, you have the following rights:

1. Right of Access: Obtain a copy of your personal data.

2. Right of Rectification: Correct inaccurate or incomplete data.

3. Right to Erasure: Request the deletion of your data, subject to legal exceptions.

4. Right to Restriction: Limit the processing of your data.

5. Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

6. Right to Object: Object to the processing of your data, particularly for marketing purposes.

7. Right to Lodge a Complaint: File a complaint with the CNIL (French Data Protection Authority) at https://www.cnil.fr/.

To exercise these rights, please contact us at: contact@jetmust.com.

8. Data Transfers Outside the EU

If your data is transferred to a country outside the European Union, we ensure its protection through:

• Standard Contractual Clauses (SCC) approved by the European Commission.

• Binding Corporate Rules with our service providers.

9. Use of Cookies

Our site uses cookies to:

• Analyze traffic and improve site functionality.

• Provide personalized content and targeted advertisements.

Consent for Cookies

• Upon your first visit, a cookie banner allows you to accept, reject, or customize your preferences.

• You can change your preferences at any time via the “Cookie Settings” link available on the site.

Types of Cookies Used

1. Essential Cookies: Necessary for the proper functioning of the site.

2. Analytical Cookies: Allow us to analyze site performance.

3. Marketing Cookies: Help display personalized ads.

Retention Period: Cookies are stored for a maximum of 13 months.

10. Security Measures

We implement security measures in line with industry standards to protect your data, including:

• Encrypted data transmission via HTTPS.

• Secure storage of payment data by certified service providers.

• Restricted access to personal data.

11. Modifications to This Policy

This Privacy Policy may be updated periodically to reflect regulatory changes or our internal practices. Any changes will be posted on this page with a revised effective date. In case of significant changes, we will inform you via email or through a notification on our website.

For any questions about this Privacy Policy or your personal data, please contact us at:

Jet Must

Email: contact@jetmust.com

Phone: 06.95.48.92.65